Online entertainment should be fun. i8 live provides self-control tools, essential guidance, and professional support so you always play within healthy, responsible limits.
We believe the best entertainment is controlled entertainment. Here is our comprehensive approach to ensuring a safe gaming experience for every member.
Set daily, weekly, or monthly deposit limits directly through your account settings. Once a limit is reached, our system automatically blocks any further deposits until the limit period resets — no exceptions and no room to overspend.
Feeling like you need a break? Use the Playing Break feature to temporarily suspend access to your account — whether for 24 hours, a week, or a month. This gives you space to recharge without having to close your account entirely.
For those who need a longer break, the Self-Exclusion feature allows you to block access to your i8 live account for an extended period of up to six months or more. Such requests are handled seriously and cannot be reversed before the period ends.
Set a daily playing time limit so you do not unknowingly spend too long on the platform. Our system will send a warning when the time limit is almost reached and will automatically end the session once the limit is exceeded.
Manage your financial risk by setting a maximum loss limit per day or week. Once your accumulated losses reach the limit you set, the system will block wagering activity until the next limit cycle begins.
The i8 live support team is trained to identify signs of problem gambling and provide appropriate guidance. We also work with external support organisations that can help you or a family member who may need further assistance.
Responsible gaming means enjoying betting or casino gaming as a form of entertainment — not as a way to earn income or escape from life's problems. When you play responsibly, you know how much time and money you can spend, and you stick to those limits without pressure.
At i8 live, we take this seriously. Our platform not only delivers an enjoyable gaming experience, but is also equipped with a range of mechanisms to help you stay in control. We believe members who play responsibly are the happiest members — and that is our ultimate goal.
It is important to remember that in any game of chance, the house always has a long-term advantage. Playing for entertainment is a healthy approach; playing with the hope of winning back lost money is a warning sign that needs immediate attention.
Gambling problems rarely appear overnight — they typically develop gradually. Recognising the early warning signs is the most important step in preventing more serious issues. Here are some signs to watch out for:
Answer the following questions honestly. If you answer "Yes" to three or more, we encourage you to contact our support team or use the self-control tools available in your account.
Have you ever felt regret after gambling and promised yourself to stop, only to return again later?
Have you ever gambled with money meant for bills, food, or household expenses?
Have you ever lied to family or loved ones about how much time or money you have spent on gambling?
Do you often think about ways to get more money so you can keep gambling?
Have you ever tried to stop or cut back on gambling but failed despite genuine effort?
Has gambling caused problems in your personal relationships, work performance, or financial situation?
I8 live provides a comprehensive set of self-control tools that are easily accessible directly through your account settings. All tools are designed to give you full control over your gaming experience:
Set a maximum deposit amount for a daily, weekly, or monthly period. Changes to a lower limit take effect immediately.
Cap the net losses allowed within a set period so you never lose more than you planned.
Set a daily playing time limit. The system will send a warning and automatically end the session when the limit is reached.
Temporarily suspend your account for 24 hours, 7 days, 30 days, or a custom duration without permanently closing your account.
Request a self-exclusion for 3 months, 6 months, or 1 year. During this period, your access to the platform will be completely blocked.
Opt out of receiving any promotional offers, bonuses, or marketing communications that may encourage excessive play.
Activating self-control tools on i8 live is simple and can be done at any time. Follow these steps:
Access the platform via your web browser or the i8 live mobile app. Enter your username and password as usual.
Click on your profile icon or username at the top of the screen, then select "Account Settings" or "My Profile" from the dropdown menu.
On the account settings page, look for a tab or section labelled "Responsible Gaming" or "Self-Control" and click it to open the available options.
Choose the type of control you want to activate — whether a deposit limit, time limit, playing break, or self-exclusion. Enter the desired value or duration.
Review the limits you have set and click "Save" or "Confirm". You will receive a confirmation email that your self-control settings have been successfully activated on your account.
If you experience any difficulty activating the self-control tools or need assistance, contact the i8 live customer support team via 24/7 live chat and we will help you right away.
I8 live strictly prohibits any individual under the age of 18 from registering or using our platform. We take this responsibility very seriously and have several robust protection mechanisms in place:
If you know or suspect that a minor is using the i8 live platform, please report it to our support team immediately via email or live chat. We will investigate every report seriously and take appropriate action.
You don't have to face gambling problems alone. A range of support resources is available to help you or a family member who may need professional assistance:
Create your i8 live account today and enjoy access to a full suite of self-control tools that help you play smart, stay safe, and keep within comfortable limits.